We
Employ Advanced Training Systems To Ensure You Meet Your Needs.
Effitech
provides 24-hour, high-volume telephone and Internet services through a broad
team of executives who service consumer response to advertised offers promoted
on Television through National Networks or cable television, the Internet, direct
mail, catalogues, mail inserts and other media.
Direct
marketing campaigns and advertisements usually produce high volumes of calls,
what are otherwise known as call spikes. Effitech uses proven scheduling, staffing
and personnel management systems to ensure each incoming call is processed efficiently
and appropriately. We constantly monitor call flow and make real-time adjustments
so that you do not forgo any customer acquisition opportunity.
Effitech
Offers you the industry's highest standards of
•
Quality control •
Service flexibility •
Capacity •
Conversions
Our
qualified staff works with you in close co-ordination to understand your project
needs. We then develop a customised solution utilizing Effitech's fully integrated
systems. Recruitment and scheduling is charted as per the project requirement.
We compliment the solution by employing advanced training systems to ensure that
you meet your sales goals.
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